Frequently Asked Questions (FAQs)

Yes. Our state-of-the-art manufacturing plant in Malaysia holds full ISO 9001 (Quality Management System) and ISO 22716 / GMP (Good Manufacturing Practices) certifications audited by SGS Malaysia. In addition, all processing suites, raw materials, and cleaning procedures strictly adhere to global Halal standards certified by recognized Islamic authorities.

We manufacture an extensive range of high-performance color cosmetics, functional skincare, and perfumery products engineered for global markets. Below is an overview of our main production capabilities:

Yes. Our in-house R&D chemists collaborate with leading European and Japanese technology partners. We regularly reverse-engineer, benchmark, and formulate prestige-tier texture, shade payoff, longevity, and sensory experiences that match or exceed leading global cosmetic brands.

Our standard production MOQ is 10,000 units per formulation, with a minimum requirement of 3,000 units per individual shade or SKU.

Example Order Allocation: For a total order of 10,000 units of Matte Everlasting Liquid Lipstick, you can divide the quantity into:

• 3,000 units — Shade Red Velvet
• 3,000 units — Shade Dusty Rose
• 4,000 units — Shade Coral Nude

Standard mass production lead time is 3.5 to 4 months starting from the formal receipt of your Purchase Order (PO) deposit and approval of final packaging artwork and component compatibility.

The total commercialization timeframe is approximately 6 months. Custom shade matching, formulation refinement, and stability testing take around 2 months, followed by 3.5 to 4 months for bulk manufacturing, quality verification, filling, and final packing.

Yes. We can formulate with proprietary active ingredients provided by brand owners. However, because our library formulas are pre-tested for shelf stability, microbiological safety, and Halal compliance, incorporating custom ingredients requires dedicated stability testing time to ensure product safety and performance standards.

Absolutely. Our experienced sales engineering and R&D teams guide emerging brands through concept validation, shade palette selection, packaging selection, costing structure optimization, and regulatory registration pathways step-by-step.

While clients typically supply their final branding files and dieline artwork, we provide full technical review for label compliance and artwork dimensions. Furthermore, we maintain strong partnerships with specialized cosmetic package designers and top primary packaging vendors worldwide to connect you with vetted design partners.

Yes. We serve beauty distributors and brand owners across over 50 countries. Our logistics management handles export documentation, Certificate of Analysis (COA), Halal certificates, packing lists, and custom master carton packing formatted specifically for multi-destination sea or air freight cargo.

Our payment policy requires a 50% deposit upon PO confirmation to initiate raw material purchasing and production scheduling. The remaining 50% balance must be settled prior to factory dispatch or shipment release.

Confidentiality is fundamental to our business model. Prior to technical discussions or formula development, we execute a legally binding Non-Disclosure Agreement (NDA) and a comprehensive Supply Frame Agreement to protect your proprietary formulations, target markets, and brand identity.

Yes. We provide complete technical data packages—including full formula breakdowns, Safety Data Sheets (SDS), heavy metal testing reports, and stability dossier data—required for ASEAN Cosmetic Directive (ACD), Malaysian Ministry of Health (KKM/NPRA) cosmetic notification, and overseas customs clearance.

We welcome international clients to visit our manufacturing facilities in Selangor, Malaysia. Simply schedule an appointment with our sales department prior to your visit. Our executive team also conducts overseas client visits and participates in major global beauty trade exhibitions throughout the year.